Solar & batteries

Not necessarily. Backup depends on the battery, inverter, changeover or islanding configuration, phase arrangement, system size, and which circuits are connected. Some systems support selected essential circuits only; many solar-only systems shut down during an outage. A site-specific design is needed, and backup duration depends on energy use and available charge.

Stay away and treat the system as live, even if mains power is off or equipment looks dry. Do not touch wiring, panels, inverters, batteries, or switches. Call 000 for immediate danger, such as a shock, fire, or fallen powerline; stay clear of fallen lines. Call the business for electrical repairs. Network outages are different from faults inside your home.

Useful information includes the suburb, existing system details, inverter and battery models, switchboard and phase information if known, roof or equipment photos taken from a safe distance, electricity usage, outage priorities, and any available documents. A site assessment may still be required to confirm access, condition, compatibility, safety, approvals, and scope.

Not automatically. Bill outcomes depend on generation, household demand, tariffs, export limits, system design, battery losses, operating settings, and the installed cost. A battery can store excess solar for later use, but its financial benefit may not cover its cost within its warranty period. Request written assumptions rather than relying on blanket savings claims.